This September was the third anniversary of Leader Talks and on 29.09 its fourth year began meeting us with Julieta Serafimova – General manager of Grand Hotel Sofia and Business development manager of Sofia Hotels management – a management company of the three NIKMI owned hotels Grand Hotel Sofia, Sofia suite hotel and Central Park Sofia. Together with her the Leader Talks audience talked about the leadership in the management and she personally reiterated the principle: Hire for attitude, train for skills. She also highlighted as a desirable trait of the leader the quick analysis of the situation and decision making, as well as giving freedom to one’s imagination for the business development to certain extend allowed by the glass ceiling that we all meet.
Mrs. Serafimova shared the advice that she would give to her 25-year old self and she underlined that she should have trusted herself more; she should have risked more without paying attention to the negatively thinking people; she should have valued and defended her efforts more and she should have celebrated her success more.
Last but not least, as a longtime professional in the hotel business with Bulgarian and international experience, Mrs. Serafimova put an accent on how important it is to sell the personal image of the leader: from the attire and manners through the social media profile.